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Using the Site

Q: How do I add an Arbitration to the website?

A: Search for an Arbitrator on the Home page. On the Arbitrator’s page, click the blue ‘Add an Arbitration’ button to submit a new Arbitration.

Q: How do I add an Arbitration for an Arbitrator who is not on the website?

A: You must first submit a request to Add an Arbitrator. Once your submission is approved by the site administrator, you can add the Arbitration for that Arbitrator.

Q: How do I edit details about an existing Arbitration?

A: You are not able to edit details about Arbitrations from AAA or JAMS sources. If you would like to add additional information about an Arbitration, you can do this by navigating to an Arbitrator’s page and clicking Add an Arbitration.

You can see which Arbitrations are from AAA or JAMS by checking the ‘Source of Information’ section at the bottom of the page.

Q: How do I edit or delete my previous submission about an arbitrator or arbitration?

A: Contact the site administrator at to delete your submission.  You may then make a new submission on the site if you choose to do so.

Q: Will the Arbitrations that I submit be posted anonymously?

A: Yes. When you add an arbitration, the listing will anonymously display ‘Attorney Submission’ after the submission is approved by the site administrator. The site administrator will be able to see who submitted the arbitration, but other users will not.

Q: Will my comments and ratings for Arbitrators be posted anonymously?

A: Yes. They will be posted anonymously unless you choose to enter your name in the ‘Your Name’ field.

Q: When rating an Arbitrator, do I have to rate all categories?

A: No. To skip a category, click the X next to it.

Q: What is the Overall Rating on the Arbitrator page?

A: The Overall Rating is entered by the user who is rating the arbitrator. It is not an average of the other rating categories by that user. The Overall Rating that appears at the top of the Arbitrator’s page is the average Overall Rating from all the ratings.

Q: Can I enter an Arbitration if the information is confidential?

A: No. It is up to the user making the submission to determine confidentiality. Note that public reports from Arbitration providers (e.g. AAA and JAMS) are released quarterly for all Arbitrations pursuant to certain state laws.

All Arbitrations will be added to this system eventually when the quarterly public data is released by the arbitration providers. If you are unsure about confidentiality concerns, wait for the Arbitration to be added automatically.

Details about Site Administrator and Membership

Q: Who administers the site?

A: Nichols Kaster, PLLP, an employee and consumer rights firm with offices in Minneapolis, Minnesota and San Francisco, California, built, maintains, and administers the site. Michele Fisher, a partner at Nichols Kaster, PLLP, is the primary contact.

Q: When was the site launched?

A: October 2019.

Q: What is the goal of the site?

A: To provide a resource for employee and consumer rights advocates regarding arbitrators and arbitrations. With this tool, we can increase transparency in the arbitration process.

Q: Is there a cost for using the site, or will there be a cost in the future?

A: No. Nichols Kaster, PLLP is providing the site at no cost. If the site ceases to exist, the data collected and entered into it will be made available to users upon request.

Q: How often is the site updated?

A: The site is updated quarterly with data from publicly available sources. The site administrator will endeavor to promptly update the site with user submissions as well.

Q: How long does it take for my submission or rating to appear?

A: The site administrator will endeavor to promptly update the site with user submissions. All submissions are reviewed by the site administrator before they are posted.

Q: Why was my submission denied?

A: The site administrator reserves the right to deny submissions that do not meet general professionalism standards. If a submission is denied, the user will receive an email.

Q: How do I know if my submission was accepted?

A: Your submission was accepted if you do not receive an email stating it was denied.

Q: Who can I contact with questions?


Q: How does the site administrator ensure the site is only available to employee and consumer rights advocates?

A: The site administrator invites only members of organizations who primarily represent employees and consumers. The site administrator will review each request for membership to ensure its membership consists only of these individuals.